Telehealth
Care from home or work, when it's right for you.
Phone consultations are available for eligible patients. Telehealth is billed at the same rate as the equivalent in-person consultation.
When telehealth works well
- Test results and follow-up discussions
- Repeat prescriptions for stable conditions
- Mental health reviews and support
- Discussion of referrals or care plans
- Simple, non-physical concerns that don't require an examination
When you'll need to come in
- • New or undifferentiated physical symptoms
- • Skin checks or procedures
- • Immunisations and injections
- • Antenatal and child health checks
- • Emergencies — please call 000
Eligibility & Medicare
To access Medicare-rebated telehealth with a GP, you generally need to have seen a doctor at the practice in person within the last 12 months. Our reception team can confirm your eligibility when you book.