Patient feedback

Your voice helps us improve.

We welcome feedback from every patient. Compliments, suggestions and complaints all help us deliver better care.

Share feedback directly

You can speak with our Practice Manager in person, by telephone on (08) 9751 4500, or in writing to dr@sunshinemed.com.au. We take every piece of feedback seriously and will respond promptly.

A feedback form is also available at reception during your next visit.

External avenues

If you feel your concerns have not been adequately addressed by our practice, you may also contact the Health and Disability Services Complaints Office of Western Australia (HaDSCO):

HaDSCO

GPO Box B61, Perth WA 6838

Freecall (country): 1800 813 583

Email: mail@hadsco.wa.gov.au