Triage
Urgent concerns, carefully assessed.
When you call about a same-day or urgent concern, our nursing team will assess your symptoms and help direct you to the most appropriate care.
How triage works
If you call our reception with an urgent or unwell concern, our practice nurses may call you back to ask a few questions about your symptoms. This helps us decide how quickly you need to be seen, whether a same-day appointment is appropriate, or whether you should be directed to a hospital emergency department.
Call us
For urgent same-day concerns, please call us on (08) 9751 4500 during opening hours rather than booking online — this allows our team to assess and prioritise your care.
In a medical emergency
If you or someone with you is experiencing a life-threatening emergency — including chest pain, severe bleeding, difficulty breathing, stroke symptoms or loss of consciousness — call 000 or attend your nearest emergency department immediately.